Investor FAQs

How To Top Up My BRDGE Account?

Written by Lara Huang
Updated over a week ago

How Long Will My Funds Take To Be Reflected In My Wallet?

Why is my deposit not confirmed yet?

Written by Admin SG
Updated over a week ago

Why Did I Receive A Rejection Email?

Written by Lara Huang
Updated over a week ago

Why Would You Need Supporting Document?

Written by Lara Huang
Updated over a week ago

What Supporting Document Do I Need To Submit?

Written by Lara Huang
Updated over a week ago

What Will Happen When My Document Lacks The Information Needed To Be Approved?

Written by Lara Huang
Updated over a week ago

What Should I Do If I Transferred From A Non-Registered Bank Account with BRDGE?

Written by Lara Huang
Updated over a week ago

How To Add Additional Bank Account?

Written by Lara Huang
Updated over a week ago

Am I Allowed To Register Multiple Bank Accounts To Top Up My Funds?

Written by Lara Huang
Updated over a week ago

What Is Primary Bank Account?

Written by Lara Huang
Updated over a week ago

What should I do if I made transfer from a 3rd non-registered bank account?

Written by Lara Huang
Updated over a week ago

How To Change My Primary Account?

Written by Lara Huang
Updated over a week ago

Can I Cancel My Top Up Request?

Written by Lara Huang
Updated over a week ago

How do I withdraw my funds from BRDGE

Withdrawal Walkthrough

Written by Admin SG
Updated over a week ago

Are there any fees for withdrawing funds from BRDGE

Written by Admin SG
Updated over a week ago

How Long Will It Take For Withdrawal?

Why is my withdrawal not confirmed yet?

Written by Admin SG
Updated over a week ago

Creating an investor account

On-boarding walkthrough

Written by Admin SG
Updated over a week ago

Can an individual investor join the BRDGE platform

Because some of us do not represent or work for investment firms to invest through BRDGE!

Written by Admin SG
Updated over a week ago

What is foreign qualifying full bank in Singapore?

Written by Lara Huang
Updated over a week ago

Can a corporate investor join the BRDGE platform

Because some of us are not investing through BRDGE in our personal capacity!

Written by Admin SG
Updated over a week ago

What is MyInfo

A government designed service for simpler online transactions

Written by Admin SG
Updated over a week ago

Where can I find MyInfo on the BRDGE platform

Where can you use it in BRDGE

Written by Admin SG
Updated over a week ago

Why must I submit personal documents when I register an account with BRDGE

Submitting personal documents is a hassle but necessary

Written by Admin SG
Updated over a week ago

How do investors submit the required documents for on-boarding

Financial platform on-boarding is one of the most laborious processes online, we hope to make it easy on BRDGE

Written by Admin SG
Updated over a week ago

Can a U.S. person invest through the BRDGE platform

An important issue for U.S. persons

Written by Admin SG
Updated over a week ago

What is the Suitability Assessment Test

A test that helps us understand your risk appetite and requirements

Written by Admin SG
Updated over a week ago

What charges are applicable to investors

Fees involved in the use of the BRDGE platform

Written by Admin SG
Updated over a week ago

Are my funds safe in BRDGE

A question you might have on online financial platforms

Written by Admin SG
Updated over a week ago

Will I be compensated when repayment is delayed?

How is late fee charged?

Written by Lara Huang
Updated over a week ago

What kind of loans are available on BRDGE

Written by Admin SG
Updated over a week ago

Is my investment secured

Secured investment could result in lower risk

Written by Lara Huang
Updated over a week ago

Are loan investments from BRDGE considered alternative assets

The nature of alternative assets

Written by Lara Huang
Updated over a week ago

Are these investments safe

Because risk begets return

Written by Admin SG
Updated over a week ago

What happens when an SME borrower defaults on a loan

Written by Lara Huang
Updated over a week ago

What happens when market interest rates increase

Written by Admin SG
Updated over a week ago

Why are loan repayments sometimes not paid on time

The fluidity of loan repayments

Written by Admin SG
Updated over a week ago

What happens when the economy faces a downturn

Written by Admin SG
Updated over a week ago

Is this a fixed deposit

Written by Admin SG
Updated over a week ago

What is the minimum investment amount in BRDGE

Yes, we advocate minimum investment amount on the BRDGE platform

Written by Admin SG
Updated over a week ago

What happens to my funds after I pledge to crowdfund for an existing deal

Our process on funds movement for transparency purposes

Written by Admin SG
Updated over a week ago

Through my investment, what do I exactly own

A description of the exact relationship between you and the SME borrower

Written by Admin SG
Updated over a week ago

Can I participate in multiple crowdfunding projects

We encourage investments to be made across a portfolio of loans

Written by Admin SG
Updated over a week ago

How are repayments being made to me

Our process on repayments for transparency purposes

Written by Admin SG
Updated over a week ago

When will I receive the loan contract

When you lend money to the borrower, there exists a loan contract

Written by Admin SG
Updated over a week ago

What are the procedures that BRDGE adopts at every stage of payment by the borrower?

Written by Lara Huang
Updated over a week ago

How do I update my contact information

Updating your personal information is important as we rely on it to verify transactions, here is what to do if you have a necessary update

Written by Admin SG
Updated over a week ago

How should I change my mobile number?

Updating your mobile number is fuss-free, here's how

Written by Admin SG
Updated over a week ago

How will I know when a new project is available for funding

Our methods for relieving your investing anxiety

Written by Admin SG
Updated over a week ago

Are the returns taxable

Our position on tax in Singapore

Written by Admin SG
Updated over a week ago

Can I transfer or sell my loan contract to another party

In case you thought of transferring it

Written by Admin SG
Updated over a week ago

What does Alfred Auto Invest do

Because features are meant to empower our investors

Written by Admin SG
Updated over a week ago

Why are you called Alfred

Because Alfred Pennyworth is one loyal butler

Written by Admin SG
Updated over a week ago

How does Alfred Auto Invest work

The way the service works is equally as important as the fact it just works

Written by Admin SG
Updated over a week ago

May I cancel on an Auto Invest(ed) deal

Because sometimes Alfred doesn't get you

Written by Admin SG
Updated over a week ago

How do I use the investment calculator

Let us make clear what the calculator does

Written by Admin SG
Updated over a week ago